We told you our mission is to provide an insurance experience that is transparent, clear, respectful and useful. Well, in order to do that, we need to know more about what our drivers want and need from their insurance company. Sure we can look at industry statistics and trends, but we wanted a way to get insight and feedback directly from those on the receiving end—which is where My Say Nation comes into play.
What is My Say Nation?
My Say Nation is a customer insight community where Say drivers can share their opinions and give feedback on topics like the current insurance climate, their personal experiences with insurance, their insurance preferences and Say Insurance initiatives.
How does it work?
If you're interested in being a participant, My Say Nation will send you an 8-10 minute survey to see if you qualify for our studies. If you do, My Say Nation will send you an invite with access to a variety of activities like surveys and discussions each month.
How often are we talking?
The number of activities you're invited to varies from month to month, but on average My Say Nation will reach out to you about two to three times a month. Depending on the survey, you'll have anywhere from three to seven days to complete it.
What's in it for me?
Other than the satisfaction of knowing you're doing your part to help drivers get what they desperately want and need from their insurance providers, all My Say Nation members are entered into a monthly $100 giveaway every time an activity is completed.
What's in it for Say?
While we think we've got a pretty good idea of the general frustrations and shortcomings in the auto insurance world, we don't want to assume we have the perfect solutions. We want to go directly to the source and use the intelligence we gather from your feedback as fuel for improvement and innovation.
How is my information used?
How do I become a part of My Say Nation?
Just head to MySayNation.com and click the "join now" button. You'll be directed to the new member survey mentioned earlier and after you finish, you should receive an email to confirm your membership. Once you click confirm, you're officially a My Say Nation member!
If you still have questions or want more information, there's an excellent FAQ section you can check out.
Posted February 23, 2017 in say insights.