how to use Say's roadside assistance

2018 10 26 Blog Guy Standing At Broken Down Car

At Say, we never want to leave you stranded, so we include Roadside Assistance in every policy. If you’re a Say customer, you’ve got the coverage, and we encourage you to use it whenever you need to. Really, we mean that.

Who to call

Our Roadside Assistance is provided through a company called Road America.

(866) 296-8145

You can call them 24/7, and they’ll be ready and willing to help you out. Is it 2 a.m. and your car broke down on the side of the highway? Give them a ring. Did you get a flat tire in the middle of Friday afternoon rush hour traffic? They can help! That’s the great thing about 24-hour roadside assistance.

What’s covered

We all get by with a little help from our friends sometimes, right? Road America is there for all the typical things that you need a little extra support for. Think stuff like:

  • Towing
  • Extraction of a vehicle
  • Jump starts
  • Removal of a flat tire, and replacing it with your car’s spare
  • Fuel, oil, or water delivery if needed
  • Lockout services

PS: Your Roadside Assistance can help with a lot, but your car must be within 50 feet of a paved or well-maintained road.

How much coverage do you get?

The Roadside Assistance Coverage includes up to $100 of services per incident. Say your car breaks down and you’re stranded. You get a tow that costs $125. We’d pay $100 through your coverage, and then you’d have to cover the other $25.

And since that is $100 per incident, that means that if four months later you break down again, you'll get another $100 of Roadside Assistance Coverage to use.

Just be sure to call Road America for any roadside needs. If you use another company, we won’t be able to reimburse you for the tow, or any other services you get.

Questions?

If you have any questions about our coverage and what is or isn’t covered, go ahead and give our Say Service Squad a shout at (800) 225-5729.

You can also check out more information about Say’s Roadside Assistance here.

Posted November 19, 2018 in insurance know-how.

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