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How to Update Your Address in My Say

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By Xavien Crump on April 9, 2020 in Say's Spotlight

Hello, Say Customers!

Although we handle a large majority of our customer communication online, it's always important for your address to be accurate in My Say. Occasionally we are required to send documents in the mail, and every once in a while you may get something fun from Say!

Let's walk through the process together.

1. Log in to your My Say account.

2. On the top navigation bar, select "my policy".

3. Once you're on this page, you will see the address we have on file for you. If this is incorrect in any way, click on the "update address" link and fill out the form.

4. Be sure to select "save changes to cart"! This will ensure your address is updated in our system.

If you have any difficulties updating your address, please call our Say Service Squad at 1-800-225-5729 and they'll be happy to help you.

Thank you,

Your Say Service Squad

Xavien Crump is the Supervisor for the Say Service Squad. He's responsible for daily customer service operations including employee productivity and development, as well as the Squad's contribution to and achievement of company-wide goals. Xavien worked his way to the Say Insurance sector after holding the roles of Team Leader and Customer Service Representative for Shelter Insurance.