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Important Information about the March 2nd Storm

Say Shelter Combined Wide

By Xavien Crump on March 3, 2020 in Say's Spotlight

Dear Say Insurance® Family,

Our thoughts are with you and all of the individuals affected by the tornado on March 2, 2020. In this devastating time, we want to provide our policyholders with any essential resources possible.

Shelter Insurance®, our parent company, has two Storm Response Vehicles at the following locations. These vans will be equipped with water, snacks, and care packages for Say and Shelter customers affected by the storm. There will be two Regional Underwriting Specialists assigned to each Storm Response Vehicle to assist our customers. The vehicles will have the Shelter Insurance® logo on the side, but they are willing and able to help you as a member of the Say family.

Home Depot

955 S. Hartman Dr

Lebanon, TN 37087


Putnam County 911 Center

700 County Services Drive

Cookeville, TN 38501

Please, call 1-800-225-5729 to speak to our Service Squad or to file a claim. If you have internet access, you can also file a claim by logging into your My Say account. Rest assured, if you have already reported your claim, we have it and someone will be in touch as soon as possible.


Your Say Service Squad

Xavien Crump is the Supervisor for the Say Service Squad. He's responsible for daily customer service operations including employee productivity and development, as well as the Squad's contribution to and achievement of company-wide goals. Xavien worked his way to the Say Insurance sector after holding the roles of Team Leader and Customer Service Representative for Shelter Insurance.