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Say Insurance® Customer Support for Coronavirus


By Xavien Crump on March 18, 2020 in Say's Spotlight

Dear Say Insurance® Family,

As always, the health and safety of our customers and employees are our top priority. We intend to take any necessary steps to keep our Say Family protected during this stressful situation. Say implemented a work remote policy in response to the growing Coronavirus (COVID-19) situation as of March 13, 2020, but rest assured, the service that our customers have come to expect from the Say Service Squad will not be impacted by this change. If you are a Say customer who has been affected by the outbreak, please reach out to a Say Service Representative at 1-800-225-5729 or via chat to discuss your options. You can also use any of the links below to make changes within your My Say account.

Throughout this situation, Say remains committed to serving our customers' needs and keeping everything running as usual. We truly appreciate the support of our customers, employees, and the community in which we live and work.


Your Say Service Squad

Xavien Crump is the Supervisor for the Say Service Squad. He's responsible for daily customer service operations including employee productivity and development, as well as the Squad's contribution to and achievement of company-wide goals. Xavien worked his way to the Say Insurance sector after holding the roles of Team Leader and Customer Service Representative for Shelter Insurance.