Say Privacy

Say Website Access:

European Union Residents

Uh oh! Access to this website isn't intended for residents of the European Union. If you're an EU resident, we're sorry, but you'll need to exit the site.

Non-European Union Residents

Not an EU resident? You can check out the Say site after reading and agreeing to a few terms and conditions here.

Say's Policies Last Updated: 12/10/2020

Introduction

Like any good relationship, we want our insurance one with you to be built on trust and understanding. This Privacy Policy describes how Shelter General Insurance Company, dba Say Insurance (“Say”, “we”, “us”, or “our”) collects, uses, stores, and shares your information.

This Privacy Policy applies to information collected when: (1) you access and use our website at www.sayinsurance.com (“Website”); (2) you access and use our applications (“Application”) (2) you obtain a quote, obtain a policy, or otherwise utilize our products and/or services (“Products”); (3) you communicate with us in any manner, including by email, fax, telephone, and/or in person; and (4) when we interact with third parties, such as non-affiliated organizations, third-party claimants, and witnesses to accidents.

Acknowledgment

Please read this Privacy Policy carefully. The practices described in this Privacy Policy are subject to applicable laws in the places in which we operate.

BY ACCESSING AND/OR USING OUR WEBSITE, APPLICATION, PRODUCTS, OR BY COMMUNICATING WITH US IN ANY MANNER, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.

What Type Of Information Do We Collect About You?

Depending upon the Website, Application, and/or Product you access and use, the nature of your communications with us, and the applicable laws in the places in which we operate, we may collect both personal and non-personal information from and about you.

Personal information is non-public information that can be used to directly or indirectly identify or contact you. Examples of personal information we may collect from you, or about you from third parties, includes but may not be limited to:

Non-personal information is any other type of information, including but not limited to:

How Do We Collect Your Information?

We collect information from you in three ways:

Method #1 - Directly from you. We collect information directly from you when you access and/or use our Website, Application, Products, or when you communicate with us in any manner. This includes, but may not be limited to, when you:

Method #2 - Automatically. We may collect your information automatically when you access and/or use our Website, Application, Products, or when you communicate with us, including but not limited to:

Method #3 - From third parties. We may collect your information from third parties, including but not limited to business affiliates and service providers, including but not limited to:

How Do We Use Your Information?

We may use your personal information in variety of ways, including but not limited to:

We reserve the right to use your non-personal information for any purpose, which may include:

How Do We Share Your Personal Information?

We do not sell your personal information to nonaffiliated third parties. We will only share your personal information in the following situations:

Links To Third Party Sites

Our Website and Application may, from time to time, contain links to third party websites and services. Please note that these links are provided for your convenience and information, and the websites and services may operate independently from us and have their own privacy policies or notices, which we strongly suggest you review. This Privacy Policy applies to our Website and Application only, and we do not accept any responsibility or liability for the policies or practices of any third parties.

Third Party Tracking / Do Not Track

Our Website may, from time to time, collect information about your online activities, over time and across our Website, Application, and other Products. When you use our Website or Application, third parties may, from time to time, also collect information about your online activities, over time and across different internet websites, online or cloud computing services, online applications, or mobile applications.

Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Our Website does not currently change the way it operates based upon detection of a “Do Not Track” or similar signal.

How Do We Protect Your Personal Information?

The security of your personal information is important to us. That is why we take commercially reasonable steps to ensure there are adequate physical, technical, and administrative safeguards applied to your personal information, consistent with applicable law,

How Long Do We Keep Your Personal Information?

We keep your personal information for as long as necessary in accordance with the purpose for which it was collected, our business needs, and our legal and regulatory obligations. If we dispose of your personal information, we will do so in a way that is secure and appropriate to nature of the information subject to disposal, consistent with applicable law.

Cookie Statement

We may use cookies (browser and flash), beacons, pixel tags, scripts, and other similar technologies from time to time to support the functionality of our Website and Application. This technology provides a better experience when you use our Website and Application, and allows us to improve our services.

What Kinds Of Technologies Do We Use?

Your Choices

You may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior, such as the length of time they are stored. If you disable cookies, please be aware that some of the features of our service may not function correctly. To find out more on how to manage and delete cookies, visit aboutcookies.org or allaboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising, you may visit the following sites:

Please note, you cannot remove flash cookies simply by changing your browser settings. If you would like to limit the websites that can store information in flash cookies on your device, you must visit the Adobe website: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

Your Rights

We provide you the ability to exercise certain controls and choices regarding our collection, use, storage, and sharing of your personal information. In accordance with applicable law, your controls and choices may include:

You can learn more about your choices, and exercise these controls and choices, by contacting us at privacy@sayinsurance.com.

Children

Our Website is not intended for children under the age of 18. This includes any links to other websites that we provide for our convenience. We don’t knowingly collect personal information from children for any reason.

International Jurisdictions

Our Website, Application, and Products are hosted and offered in the United States of America (US), and are subject to applicable US federal, state, and local law. If you are accessing and/or using the Website, Application, and/or Products from another country, please be advised that you may be transferring your information to us in the US. If your access and/or use our Website, Application, or Products, you will also be subject to the laws or regulations of any other jurisdiction regarding the use of the Internet, including the collection, use, or disclosure of personal information, and if any such use and/or access would be unlawful in said jurisdiction, you may not access and/or use the Website, Application, and/or Products.

Changes To Our Privacy Policy

We may change this Privacy Notice from time to time. Any and all changes to this Privacy Notice will be reflected on this page, and where appropriate provided in person or by another electronic method, consistent with applicable law. The last updated date will be stated at the top of this Privacy Notice. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you. You should regularly check this page for any changes to this Privacy Notice.

Your continued ACCESS AND/OR USE OF THE Website, APPLICATION, AND/OR Products, or your continued communications with us after the updated Privacy pOLICY has been posted will REPRESENT THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.

Contact Us

If you have any concerns with this Privacy Policy, please let us know!

Email us at privacy@sayinsurance.com or call us at 1-800-225-5729.